Phishing Training for Employees
Phishing is the most common cyber threat facing businesses. The best technical filters don't catch everything, and that one message that gets through lands in an employee's inbox. Phishing training teaches your people what to look for, how to assess it, and what to do next.
What does phishing training cover?
Phishing training focuses on recognition and behaviour. Employees learn not just what phishing is, but how to assess a suspicious email step by step: the sender address, the links, the tone of the message, and the action being requested.
Equally important is what they do next. Don't click, don't reply, don't forward. Report it to the right person. An employee who does that as a reflex is far more valuable than an extra spam filter.
Topics covered
Recognition
What does a phishing email look like? Mismatched domains, urgency language, unexpected attachments, and links that don't add up.
Types of phishing
Mass phishing, spear phishing targeting a specific person, CEO fraud, and phishing via SMS or phone.
Assessment
A step-by-step approach to quickly judging whether a message is trustworthy, even when it appears to come from a known name or organisation.
Correct response
Don't click, don't reply, don't forward. Report it to the right person within your organisation.
Why training and not just a filter?
Spam filters and email security are essential, but they work on known patterns. Targeted phishing, CEO fraud, and convincingly spoofed messages slip through regularly. At that point, the employee is the last line of defence.
91% of all cyberattacks start with a phishing email. Regular training measurably reduces the likelihood that employees fall for them.
How Lumyo works
Lumyo offers short e-learning modules of 10 to 15 minutes, with no downloads or installations, accessible from any device. Employees complete the training at their own pace and at a time that suits them.
Coming soon: The Lumyo training platform launches at training.lumyo-awareness.com. Contact us now for early access or a demo.
What employees learn from phishing training
Good phishing training gives employees concrete knowledge and practical skills, not abstract theory. After completing the programme, participants know:
- Assess senders: How to check an email address for spoofing or typosquatting, even when the display name looks correct.
- Inspect links: How to check a URL before clicking it, including shortened links and redirectors.
- Spot urgency language: Why genuine senders rarely impose time pressure and how to use that instinct as a filter.
- Distinguish CEO fraud from spear phishing: The differences between mass phishing and targeted attacks aimed at specific employees.
- Report correctly: Don't click, don't reply, don't forward - do report. Including your organisation's internal reporting process.
- Respond after clicking: What to do if you accidentally clicked a suspicious link or entered credentials.
Phishing training for SME businesses
Large organisations have dedicated security teams, security operations centres, and extensive awareness programmes. Small and medium-sized businesses rarely do - but they are targeted more frequently.
Cybercriminals deliberately target SMEs because technical security is often weaker and processes are more informal. An employee who also handles purchasing, processes invoices, and manages emails has less time to critically assess every message. That makes SME employees particularly vulnerable to phishing and CEO fraud.
Lumyo is built specifically for organisations of 20 to 250 employees. Training is compact, affordable, and ready to deploy without an internal IT department.
- No installation or technical setup required
- 10-15 minute modules fit into any work schedule
- Pricing tailored to SME budgets
- Reports usable for NIS2 compliance and cyber insurance applications
Results of phishing training at Lumyo
Organisations that take phishing training for employees through Lumyo see concrete, measurable improvement. The following results were measured before and after completing a full training programme.
What customers say about phishing training
"We assumed our employees knew what phishing was. After the baseline test, it turned out 31% had clicked the test email. After the Lumyo training, that figure dropped to 9%. That difference is proof to us that training works."
IT manager, installation company, 35 employees - Drenthe
"As an accounting firm we handle a lot of confidential financial data. A phishing incident is an existential risk for us. The combination of simulation and training through Lumyo has really opened our team's eyes. The modules are short enough that everyone actually completes them."
Director, accounting firm, 60 employees - Groningen
"Our employees have little time for extra training. That is exactly why the Lumyo format works so well: 10 minutes per module, at a time that suits them. We now also have reporting we can use for our GDPR accountability documentation."
HR manager, healthcare organisation, 110 employees - Overijssel
Frequently asked questions about phishing training
What does phishing training teach employees?
Phishing training teaches employees to recognise suspicious emails, assess senders and links, spot urgency language and social engineering, and how to report correctly. Both mass phishing and targeted attacks such as spear phishing and CEO fraud are covered.
How long does phishing training take?
Lumyo e-learning modules take 10 to 15 minutes each. A complete programme consists of multiple modules that can be spread over weeks or months. Employees complete the training at their own pace, on any device, with no installations required.
Is phishing training mandatory?
Phishing training is not legally required, but the NIS2 directive obliges organisations in designated sectors to raise employee awareness of cybersecurity risks. For ISO 27001 certification and an increasing number of cyber insurance policies, demonstrable security awareness training is a requirement. In practice, phishing training is virtually unavoidable for serious organisations.
What does phishing training cost?
Costs depend on the number of employees, number of modules, and desired reporting. Lumyo works on a project basis for organisations of 20 to 250 employees. Contact us for a no-obligation custom quote.
Combine with a phishing simulation
Training works best when employees also know what a real attack feels like. A phishing simulation via CoBoo sends a safe, fake phishing email to your employees. Anyone who falls for it gets immediate feedback. The Lumyo training then follows as a natural next step.
That way you not only know who needs extra attention, you make sure they actually get it.
Schedule a free introduction
Whether you have 5 or 500 employees - there is a solution for every business size.
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